Customer Service AssistantPoulton BranchFrom 24,000 per annum Permanent, Full Time (36.25 Hours) Mon-Fri (Sat on rota)Are you ready to make a difference? Join our client''s Branch Network as a Customer Service Assistant! We''re on the lookout for an enthusiastic and innovative individual who thrives in a community-driven environment. If you share our values of trust, responsibility, and genuine service, we want to hear from you!Responsibilities:Provide exceptional service to our members across various channels, creating a genuine culture that prioritises their needs.Promote the Society''s products and services through our digital app, over the phone, or face to face.Collaborate with colleagues across the Society, ensuring compliance with business controls, regulatory requirements, and codes of practise.Serve our community by identifying local events and supporting them to strengthen our ties with members. What You Will Bring:Minimum of five GCSEs (or equivalent), including Maths and English at grade C/4 or above.Excellent communication and interpersonal skills that shine through in every interaction.Ability to work independently and make informed decisions based on your experience and skills. What You Can Expect:A minimum of 25 days holidays, plus Bank Holidays, Birthday Holiday, Celebration Day, and Moving House Day.A competitive pension scheme with up to 10% employer contribution.A comprehensive benefits package designed to support your well-being and career growth. This ro