Aftersales Manager / Service ManagerLocation: West LondonSalary: 60,000 Basic OTE up to 75,000 Company CarHours: Monday to Friday 08:00 - 18:00, alternate Saturdays 08:00 - 13:00The OpportunityAn established and highly respected main dealer automotive group is seeking an experienced Aftersales / Service Manager to lead a flagship site in West London.This is a senior, hands-on leadership role within a high-performing, manufacturer-backed dealership, offering strong earning potential, long-term stability, and excellent career progression within a well-funded dealer group.The RoleYou will have full responsibility for the workshop, service and parts departments, ensuring operational excellence, profitability, and outstanding customer satisfaction.Key Responsibilities:Lead and manage the workshop, service and parts functionsAchieve and exceed labour sales, profit and budget targetsMotivate, develop and retain a team of technicians, service advisors, parts staff and driversMonitor customer satisfaction and implement performance improvementsControl departmental budgets and produce performance reportsEnsure full compliance with Health and Safety and environmental legislationThe Ideal CandidateProven experience as a Service Manager or Aftersales Manager within a franchised dealershipStrong leadership skills with the ability to drive performance across multiple departmentsExcellent operational and technical motor trade knowledgeCommercially focused with strong budgeting and reporting