The successful candidate will be required to work 37.5 hours per week, Monday - Friday. Cover is required on a 6 month fixed term contract. Please note; this role involves working 3 days a week at services across London (initially Lambeth) and 2 days a week working from home.In this position, you will be expected to;- Complete targeted arrears work with Progression Coaches and Managers- Ensure all clients within the project have a Housing Benefit claim in- Collate documents and information as requested by Housing Benefit Teams, ensuring accuracy and efficiency- Chase all outstanding payments and escalate within local authorities where payments are outstanding- Have oversight of rent setting, rent accounts, arrears and all types of voids across services- Develop and deliver comprehensive and achievable actions plans for services that have individual cases or high levels of arrears and provide targeted support to promote achievement which minimizes loss- Support services to maximise income from all sources and implement income collection systems which are flexible to the income source- Develop targeted, innovative void management strategies for services with specifically high levels of maintenance related voids- Liaise with landlords and property owners in relation to voids created and/or extended by their processes or inaction- Ensure all legal documents (i.e tenancy/license agreements, occupancy, lease agreements) relating to housing management are centrally held and in place