Project Manager, Permanent, Up to 45,000, London (Hybrid) Project Manager with IT MSP experience, IT knowledge, and strong organisational skills required by a London based IT managed service provider. In this role you coordinate and support the delivery of complex technical projects with direct client involvement. This position is within the project management office of an IT MSP, supporting internal teams and client stakeholders across varied infrastructure and systems projects. Responsibilities: Coordinate project engineers and delivery timelines Support project planning, scheduling, documentation, and budgets Manage technical projects from initiation to closure Prepare team plans, checkpoint reports, and closure documentation Ensure engineer time logging and task completion Engage with clients to keep projects on track Use provided training to manage projects independently Required: Experience in an MSP environment IT background with technical understanding Strong organisation, attention to detail, and communication skills Ability to manage time effectively and work independently High standard of written English and grammar Problem-solving skills and customer service orientation Preferred: PRINCE2 qualified Experience using a ticketing system Benefits: Hybrid working (2 days remote / 3 days in office) 20 days holiday plus bank holidays plus birthday Fully funded certifications, exams and structured career paths Healthcare scheme,