As a Commercial Account Handler you will be responsible for managing client relationships, policy administration, risk assessment, compliance, and new business development. Your role will involve providing exceptional customer service, ensuring policy accuracy, and staying updated on industry trends and regulations. Responsibilities: Build and maintain strong client relationshipsAssist clients with policy enquiries, changes, and renewalsAnalyse clients'' risk profiles and identify coverage improvement opportunitiesEnsure policy compliance with industry regulationsMaintain accurate client documentation and deliver regular reportsIdentify opportunities for upselling and cross-selling insurance productsStay updated on insurance products and industry best practicesProvide exceptional customer service and address client concerns promptlyConduct quality checks on documentation and files Qualifications: Strong knowledge of insurance products and industry regulationsExceptional communication and interpersonal skillsAttention to detail and accuracy in policy managementStrong problem-solving and analytical abilitiesProficiency in Acturis insurance software and Microsoft Office SuiteCommitment to ethical business practices and compliance with industry standards Day-to-day: Collaborate with clients, underwriters, and team membersStay informed about industry trends and emerging risksKeep clients informed about changes in regulations and their implicationsParticipate in ongoing trainin