Huntswood is partnering with a leading financial services organisation and is looking for confident, experienced customer service professionals to support its commercial banking clients making both inbound and outbound calls.In this role, you''ll reach out to customers with updates to banking products and payment services, providing clear guidance, resolving queries, and delivering a professional, high-quality service on every call. You''ll also take inbound call helping to answer questions and resolve any queries they may have.LocationYou''ll start with 1- 3 week of office-based training at the client''s newly refurbished Knutsford headquarters. After that, the role becomes primarily home based, with 1 day per month in the office. Please note, the site is car access only.Contract DetailsStart Date: 27th July 2026Day Rate: £152 via Husp Umbrella (we can support you with information on setting this up)Location: KnutsfordHours: 35 hours per week, Monday to Friday, shifts between 8am-7pmContract Length: Until December 2026What We''re Looking ForCustomer service experience in banking or financial services is essentialCommercial or business banking experience is advantageousStrong communication and problem-solving skillsAbility to travel to the client site by carComfortable working to targets and KPIsStrong attention to detail and confidence using multiple systemsWhy Join Huntswood?As part of ResultsCX, Huntswood works with major financial services brands on customer and operation