Senior Operations Manager Hackney £25.15 per hour 6-Month FTC Lead multiple high-volume services, drive performance improvement, support senior stakeholders, and deliver operational excellence within a large, complex organisation. Immediate impact role with strong leadership responsibility. Senior Operations Manager Hackney £25.15 per hour Fixed-Term Contract (6 Months) Full-Time About the Role Our client is seeking an experienced Senior Operations Manager to provide operational leadership across a portfolio of high-volume services within a large and complex organisation. This is an excellent opportunity for a results-driven leader to support service performance, lead improvement initiatives, and help drive organisational objectives during a period of change and transformation. Working closely with senior stakeholders, you will ensure services operate effectively, meet key targets, and deliver an exceptional customer experience. Key Responsibilities Provide leadership across multiple operational services and teams. Support, develop, and manage Service Managers and operational leads. Monitor performance against operational targets and service standards. Lead performance improvement and recovery programmes. Manage operational risks, challenges, and escalation processes. Support strategic objectives and service development initiatives. Ensure compliance with governance, policy, and regulatory requirements. Analyse operational data to identify trends and improvement ..... full job details .....