University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University''s mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. Digital andamp; Technology at UAL is on an exciting journey, transitioning from a ''classic'' IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As a Business Analyst, you will work with stakeholders across the University to understand their existing and future business requirements, to review services and processes, to identify where Digital andamp; Technology can continue to add value. You will place the user at the centre of our design process and propose solutions that can adapt and scale as user and University needs evolve. You will present findings to and advocate your recommendations for senior management teams across our business services, supported by your Head of Product and/or Director.Working across the full product life cycle, you will be involved in discovery, requirements gathering, process mapping, testing, transition activities and support. You will play a pivotal role in the