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Key Account Director

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Polypipe Building Products

The Key Accounts Director is responsible for leading and growing strategic relationships with national builder''s merchants, high-value national housebuilders, and developers. This role drives sustainable commercial growth through long-term partnership development, joint business planning, and category leadership. Acting as a senior ambassador for the business, you will drive high-level engagement, influence customer strategy, and ensure value is delivered for both parties. The head office is in Doncaster; travel throughout the UK is required, with interaction with other Sales Directors within the Sustainable Building Solutions (SBS) Business Unit and the SBS Commercial Director.

OverviewRole: Key Accounts Director within Resourcing Business Partner - Polypipe, SBS | Genuit. Location: Doncaster (travel UK-wide).

Key Responsibilities

Strategic Account Leadership: Own and manage high-level relationships with key national builders'' merchants and major developers. Develop and execute tailored strategic account plans aligned with customer objectives and business goals. Lead annual negotiations, trading terms, and joint commercial agreements that drive shared success.

Growth and Profitability: Identify and unlock revenue and margin growth opportunities across merchant and developer accounts. Deliver against strategic initiatives including product adoption, market penetration, and category expansion. Oversee commercial performance, forecasting, and PandL responsibility across your account base.

Relationship Management and Influence: Build strong relationships with senior stakeholders at builders'' merchant and developer head offices (procurement, commercial, technical, and operational teams). Act as the primary senior point of contact and escalation for strategic accounts. Influence internal functions to deliver on customer needs, advocating for your accounts.

Marketing, Promotions and Specification: Collaborate with marketing and category teams on national campaigns and commercial initiatives. Support developers with specification strategies and product alignment to project needs. Monitor campaign performance and report on ROI, adjusting approach based on data and insights.

Leadership and Reporting: Lead the key accounts team, ensure alignment and accountability. Deliver accurate commercial reporting and updates to the leadership team on account progress, risks, and opportunities. Represent accounts in strategic planning and business review meetings. Stay ahead of industry trends and competitor activity. Use data and relationship knowledge to shape account strategy and challenge internal thinking. Represent the business externally at trade shows, industry forums, and customer events.

Capabilities and Skills

Qualifications in relevant disciplines (Business, Commercial, Science, Engineering).

Proven sales executive experience with targets exceeded, preferably in the construction sector.

Senior sales leadership experience, ideally within manufacturing.

Proven ability to lead a sizeable external salesforce and to communicate, present, and influence at all levels.

Experience with specification and channel sales in commercial building segments.

Ability to analyse data and provide clear solutions to trends; strong negotiation and presentation skills.

Excellent verbal and written communications skills; full driving licence (travel to sites required).

Commercial savvy with understanding of customer motivations and capability to develop tactics for negotiation and business development.

Experience with modern sales enablement tools (e.g., CRM, digital marketing).

Working hours and Benefits

Monday - Friday, 40 hours per week

Bonus

Single private medical cover

25 days holiday entitlement

Contributory pension scheme – matched up to 8%

Life assurance (linked to pension scheme membership)

Enhanced Maternity and Paternity pay

Save as you earn Sharesave Scheme

Cycle to work scheme

Free flu vouchers

Health and wellbeing initiatives including on-site physiotherapy and counselling services

Staff discount on Genuit Group products

Free on-site parking

Seniority level

Not Applicable

Employment type

Full-time

Job function

Industries: Construction and Manufacturing

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