Your new company We are seeking an experienced and customer-focused Housing Officer to join our client''s housing management team on a temporary basis. This is an excellent opportunity for a motivated individual to make a real difference within a well-established housing association committed to delivering high-quality services to tenants and residents.Your new role Deliver a comprehensive housing management service, ensuring compliance with policies and regulatory standards.Manage allocations, voids, tenancy sign-ups, and terminations to maintain efficient occupancy levels.Support tenants with tenancy sustainment, income management, and welfare advice.Handle anti-social behaviour cases and implement effective resolution strategies.Conduct regular estate inspections and property visits to maintain safe and attractive neighbourhoods.Liaise with contractors and internal teams to coordinate repairs, maintenance, and cyclical works.Promote tenant participation through community engagement initiatives and meetings.Ensure accurate record-keeping and reporting using housing management systems.What you''ll need to succeed Previous experience in a Housing Officer role within social housing or a similar environment.Strong knowledge of housing legislation and tenancy management processes.Excellent communication and problem-solving skills.Ability to manage a varied caseload and work effectively under pressure.Proficient in housing management systems and Microsoft Office applications.What