Client Services Team Manager
Location: Hybrid in WinnershSalary: Up to £36,000 (Depending on Experience)Do you have strong team leadership skills and experience? Are you passionate about providing excellent customer service?We''re excited to announce an opportunity for a talented Client Services Team Manager to join our team. This pivotal role, reporting to our Head of Client Services, offers the flexibility of hybrid working once you''re signed off from your training where you can work 3 days in the office and 2 days from home every week. You''ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers - Everywhen Employee Benefits.As a Client Services Team Manager, you will be responsible for the direct management of a team of Client Services Specialists who provide exceptional customer service to a portfolio of clients. You will be working as part of the leadership team to ensure the smooth and efficient running of the business, implementing plans and strategies as required, leading teams to meet all performance KPI''s, regulatory and service level requirements. You will drive the engagement of the team through proactive two-way communication, teamwork, and collaboration. What does a Client Services Team Manager here do?This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all the following and more:Motivate and support your team to ensure the best pos
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