Client Services Representative - Investment ServicesLocation: Manchester (4 days per week onsite) Contract: 12 Months Pay Rate: 21.83 per hourAbout the OpportunityWe are seeking motivated and customer-focused individuals to join a leading Investment Services team as a Client Services Representative. This role offers the opportunity to build a career within a professional, regulated environment while delivering high-quality support to clients and shareholders.You will be the first point of contact for a wide range of client enquiries, helping to resolve issues, provide guidance, and deliver an excellent customer experience. This is a fast-paced role that requires strong communication skills, attention to detail, and a proactive approach to problem-solving.We welcome applications from individuals with customer service experience across a range of sectors. Experience within Financial Services, Banking, Investments, Insurance, Pensions, or another regulated environment would be advantageous but is not essential. We are equally interested in individuals who demonstrate a strong work ethic, a willingness to learn, and the ability to thrive in a professional client-facing environment.Key ResponsibilitiesRespond to client and shareholder enquiries via telephone, email, web chat, and written correspondence.Deliver a high standard of customer service while working within service and quality expectations.Handle account-related queries and investigate issues through to ..... full job details .....