Assistant Facilities Operations Manager - Central London - Competitive Salary Venn Group''s specialist Estates and Facilities recruitment team is recruiting for an Assistant Facilities Operations Manager on behalf of a leading higher education institution in Central London. This permanent opportunity offers the chance to lead diverse Soft FM services across a multi-site university estate and directly influence the experience of students, staff and visitors. The role You will be responsible for: Leading the day-to-day delivery of Soft FM services including Front of House, Cleaning, Portering, Waste Management, Grounds Maintenance and Catering Managing contractors and service providers, monitoring KPIs and SLAs to ensure high-quality service delivery Building strong relationships with stakeholders across the university and acting as a key point of contact for operational matters Supporting operational compliance, health and safety standards, and campus service excellence Deputising for the Facilities Operations Manager and participating in a Duty Manager rota Driving continuous improvement initiatives and identifying opportunities to enhance the campus experience About you Experience managing Facilities Management or Soft FM services within a complex operational environment Proven people management experience, including team leadership, performance management and staff development Strong contract management and supplier performance monitoring experience Excellent ..... full job details .....