ICT Support Officer Salary: £26,000 - £28,000 Location: Edinburgh, Leith Status: Full time 35 hours per week, permanent Closing date: Sunday 19th October (midnight) Interviews: (Online) Thursday 30th October 2025 About us: For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of around 120 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. The Role: Are you passionate about technology and helping others solve IT challenges? We are seeking a proactive and customer-focused ICT Support Officer to join the Trust. In this role, you will be the first point of contact for technical support, ensuring smooth operation of our IT systems and providing exceptional service to staff and stakeholders. The candidate: The successful candidate will have at least an HNC/HND (or equivalent) in an ICT-Related subject and at least two years experience in a customer-facing or staff support role, it would be advantageous if this was within an ICT support or helpdesk environment. Main Objectives Provide day-to-day support f