Thorn Baker have the exciting opportunity to recruit for an Operational Training and Service Support Manager for a globally recognised company. About the Role:To ensure operational resilience, compliance, and cost efficiency by delivering in-house training for FLT (Forklift Truck), MHE, PIT, and associated machinery. This role is critical for maintaining service continuity, reducing downtime, while supporting peak readiness across the network. The role will support the on site managers for all equipment training, checks and compliance monitoring with the intention of recuing spend on machinery maintenance and upskilling teams across the network improving performance and productivity of both machines and teams.Information about the role: £38,000 - £40,000 per annum starting salary Home working or you can base yourself out of one of the warehouses should you live close by 8:00am - 17:00pm however hours may vary depending on which site you are based on that day25 days annual leave Statutory pension scheme Role and Responsibilities: Deliver training programs for forklift trucks and other material handling equipment.Act as Machine Specialist for operational equipment, including Cleaning Machines, Compactors and Bailers.Support Train-the-Trainer programs and mentor site managers.Supervise trainees during practical assessments to ensure correct and safe operation.Identify training needs and recommend improvements to enhance safety and operational efficiency.Conduct Safety Observatio