IT Service Management Analyst / Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager / IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis (RCA) click apply for full job details