Overview To provide guidance, oversight and audit management responsibilities protecting the business in the following key areas: Business Compliance, ISO 9001:9015 certification, Data Protection, FCA regulated status, HR management, HandS issues. KEY DUTIES - Detail not limited to the below Business Compliance Management Compliance across all areas of the business Management of business compliance Smartsheet Ongoing audit of business activities via Smartsheet review and management Monthly reporting to the management team on activities completed, or overdue Chairing monthly compliance meetings attended by the senior management team Creation of agenda and minutes from this monthly senior management team compliance meeting ISO 9001:2015 Quality Management Manage and maintain the ISO9001:2015 accreditation Recommend improvements in quality and service issues to support best practice in line with the ISO 9001:2015 quality manual Ensure business compliance with ISO standards Update manuals annually Conduct internal audits, support and attend external audits Maintain all necessary evidence to maintain certification Guidance requirement: Review Manual annually for changes Internal evidence audits Feedback/training to internal data collector Quality policy - review/revise and reissue Report to compliance team changes in process/policy and arising issues from internal audits Reporting to compliance team on outcomes from audits - add to compliance minutes Manage our external audit pro