The Leaseholder Officer will oversee and manage all matters related to leasehold properties, ensuring compliance with regulations and effective communication with leaseholders. This temporary role in Manchester offers an excellent opportunity to contribute to the not-for-profit sector within the property department.Client DetailsThis organisation operates in the not-for-profit industry and is dedicated to providing quality housing solutions. With a strong presence in Manchester, it is a small-sized entity focused on delivering excellent service to its customers while maintaining high standards in property management.DescriptionManage leaseholder accounts, including service charges and ground rents.Ensure compliance with lease agreements and relevant legislation.Act as the main point of contact for leaseholders, addressing queries and concerns effectively.Prepare and distribute service charge statements and related documentation.Coordinate maintenance and repair works with contractors and leaseholders.Investigate and resolve disputes or complaints in a timely manner.Maintain accurate records of leasehold properties and agreements.Collaborate with internal teams to ensure smooth property operations.ProfileA successful Leaseholder Officer should have:Relevant experience in property management or leasehold services.Strong knowledge of lease agreements and property legislation.Excellent organisational and communication skills.The ability to handle queries and resolve issues ..... full job details .....