Customer Liaison OfficerLocation: SalfordFull Time Fixed Term Contract (Till March 31st 2027)Be the vital link between customers and service delivery teamsLiberty Property Services is looking for a confident and customer-focused Customer Liaison Officer to join our team in Salford.This is an exciting opportunity to play a key role in supporting the delivery of servicing and compliance programmes across social housing properties. As the main point of contact for tenants, you''ll help ensure access is achieved, customer needs are understood, and residents receive a first-class service throughout every interaction.If you''re an excellent communicator who enjoys working with people, solving problems, and making a genuine difference in local communities, we''d love to hear from you.What you''ll be doingAs a Customer Liaison Officer, you''ll act as the key link between residents, clients, housing teams and operational staff to help ensure servicing and compliance works are completed efficiently and with minimal disruption.Your responsibilities will include:Building positive relationships with tenants, neighbours, housing officers and client representativesManaging customer engagement and communication throughoutDelivering legal appointment letters and carrying out legal appointment visits where requiredVisiting properties to achieve accessConducting door-to-door engagement and cold-calling properties approaching compliance deadlinesSupporting vulnerable customers and ensuring ..... full job details .....