Alma Personnel are pleased to announce we are looking for an organised, proactive and reliable Service Administrator to join our clients'' team on a full time, permanent basis to provide essential administrative support to the service department. The successful candidate will play a key role in ensuring the smooth and efficient running of daily service operations, supporting field engineers, coordinating service schedules and maintaining accurate records. Job Duties of a Service Administrator:- Organise engineer schedules and allocate planned maintenance work to ensure customer requirements are met and resources are used effectively. Create and maintain customer service agreements, ensuring records are accurate and contract information is kept up to date. Arrange statutory and other required thorough examinations, track completion dates, maintain associated records and coordinate follow-up actions where issues are identified. Prepare customer invoices using completed service documentation, checking information carefully before processing. Review timesheets and job reports, resolve discrepancies and ensure all relevant paperwork is completed and filed correctly. Monitor work that cannot be charged to customers, check that the necessary approvals are in place and refer items requiring further review to management. Support the service team by taking breakdown requests, recording new jobs on the system and ensuring urgent work is appropriately prioritised. Respond to telephone ..... full job details .....