Role: Customer Support AssociateLocation: Brighton, East Sussex, HybridHours: Full-timeContract: 3-month Fixed Term ContractPay: £13.85 per hourAn excellent opportunity has arisen for a Customer Support Associate to join one of our longstanding clients, a growing technology-led business based in Brighton.This is a 3-month FTC suited to an experienced customer service professional who enjoys working in a fast-paced environment. You will support customers across phone, email and live chat, resolving queries efficiently while delivering a friendly and professional customer experience.BenefitsHybrid working3-month Fixed Term ContractFriendly and collaborative working environmentModern Brighton officeOpportunity to gain experience within a fast-paced, technology-led organisationSupportive and inclusive team cultureThe RequirementsPrevious customer service or customer support experienceConfident providing support via telephone, email and live chatExcellent written and verbal communication skillsStrong administrative and IT skillsAbility to accurately maintain customer records and update internal systemsExcellent attention to detailConfident managing multiple customer queries and prioritiesProactive and solutions-focused approachAbility to remain calm and professional in a fast-paced environmentComfortable working towards SLAs and KPIsPrevious experience within a regulated environment would be advantageousFinancial services or insurance experience would be beneficial but is not ..... full job details .....