purposeThe account manager is responsible for strengthening partnerships and building corporate relationships with existing clients. Your mission will be to drive revenue by buildinging deep long term relationships with your clients, functioning as their trusted advisor, and partnering with them to maximize account growth. You''ll also own renewing your accounts and cross-selling adjacent products from across our portfolio.The role is driven by a confident person that has a broad understanding of the hotel industry and corporate sales environment in order to drive more business (transient, groups and meeting business etc) to the citizenM hotels globally.

The sales manager works locally from London and is part of the commercial team. We are looking for an experienced account manager to get the maximum out of our current and possibly new relationships.

key responsibilitiesmanage SME and key accounts from the UK source markets through strong relationship-building, product knowledge, planning, and execution.

build long lasting relationships with managed accounts and grow business opportunities in the overall UK market

develop and execute against opportunities for account expansion including new stakeholders, geographies and/or products, in collaboration with the global sales team members

reporting and data analysis of accounts

be a commercial ambassador for the citizenM brand (creating awareness for a disruptive brand in a traditional industry) during industry networking events, sales trips and on-site client entertainment

own client renewals, and upsells/cross-sells of adjacent products.qualifications / skillsexperience in account management, sales or related customer facing position

skills to nurture B2B contacts and demonstrate account penetration

ability and understanding of the RFP process - from solicitation to loading

strong communication and presentation skills

proactive, self motivated, team player and respectful

data driven mindset with attention to detail

ability to be a problem solver, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment

assertive: be outgoing and confident

fluent in English and another language is a plus

what''s in it for you?citizenM experience nights for you (and friends and family)

Personal and professional development opportunities and programmes

Latest tech devices and all the tools you need to be successful in your role

Commuting travel costs covered (by car or public transport)Flexible public holidaysEmployee assistance programVaried team days and social events (from food trucks and quizzes at the office to parties on boats)locationLondon. Hybrid working is possible (two or three times per week in the office). No fully remote.Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

Check our Blog for more information.Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the ''Apply now'' button.Created on 29/06/2025 by TN United Kingdom

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