IMH Recruitment is seeking an experienced Housing Options Officer to join a dynamic team in Oxford, OX1. You will provide advice, support, and practical solutions to customers in housing need, including managing homelessness and prevention cases. Duties: Manage a personal caseload of homelessness and prevention cases. Assess applications and determine statutory duties under relevant housing legislation. Work proactively to prevent homelessness through advice, advocacy, and referrals. Liaise with internal teams, partner agencies, and clients to ensure early intervention. Conduct outreach visits, attend multi-agency meetings, and provide out-of-hours support as needed. Maintain accurate case records, reports, and use IT systems effectively. Support and train staff within partner agencies on homelessness prevention. Requirements: Experience in housing or a customer-focused frontline role. Strong knowledge of homelessness and housing legislation. Ability to manage complex cases, make independent decisions, and remain calm under pressure. Competent in IT systems, including Outlook, Word, Excel, and housing management software. GCSEs in English and Maths (Grade C or above) or equivalent. Housing-related qualification desirable. A clean, Standard DBS is required for the role. Hours and Pay: Monday - Friday: (Working hours to be confirmed at interview stage) 19.70 Per Hour Weekly pay! Interested? Send your up-to-date CV today! For more information, call (phone number removed)!