German-Speaking Customer Care Representative | Beauty Industry
Temp to perm
Hybrid
up to £35,000

Are you fluent in German and English with a passion for delivering exceptional customer service?

We''re recruiting for an exciting opportunity to join a leading, innovative company within the beauty and aesthetics industry!

You''ll be joining a dynamic, customer-focused team, supporting customers across the UK and German-speaking markets.

What you''ll be doing:

• Managing customer enquiries via phone and email.
• Processing orders and coordinating deliveries.
• Resolving customer queries, complaints and returns.
• Working closely with logistics and internal teams.
• Delivering an outstanding customer experience.

• Fluent German and English – essential!
• Minimum 2 years'' customer service experience.
• Excellent communication and organisational skills.
• Confident using Excel, Outlook and customer systems.
• A proactive, positive and solutions-focused attitude.