Head of Business Transformation and Operational Excellence Location: Oxford Contract Type: Permanent Full-time Role Overview The Head of Business Transformation and Operational Excellence is responsible for designing and delivering enterprise-wide transformation across operations, commercial performance, and digital capability. This senior leadership role acts as the architect of operational commercial alignment, ensuring that delivery activity is underpinned by robust estimates, schedules, and cost baselines, all linked to profitability and customer performance requirements through a single source of truth . The role leads business process optimisation, digital evolution, and efficiency initiatives, embedding a culture of continuous improvement to reduce cost and deliver industry-leading performance for major public-sector and regulated customers. Key Responsibilities Planning and Operational Control Commercial Operational Synchronisation: Establish clear, actionable links between commercial KPIs and operational delivery through improved communication, governance, and visual performance management. Baseline Management: Develop and maintain robust cost and schedule baselines to ensure large, complex programmes are delivered on-cost and in line with contractual commitments. Single Source of Truth: Own the organisation s digital data landscape, ensuring all teams operate from consistent, reliable data across commercial, engineering, and operational functions. Visual Managemen