Our client is seeking a proactive and customer-focused Bookings Coordinator to join their team. This is a key role focused on managing new enquiries, coordinating appointments and delivering an outstanding customer experience from first contact through to booking confirmation. The successful candidate will act as the first point of contact for prospective customers, handling enquiries, qualifying requirements, managing bookings and maintaining accurate records. This role would suit someone with strong communication skills who enjoys building relationships, providing excellent service and working in a fast-paced environment. Company Benefits: Competitive salary package. Supportive and collaborative working environment. Ongoing training and development opportunities. Opportunity to work within a growing organisation. Long-term career development opportunities. Key Responsibilities: Acting as the first point of contact for all new enquiries via telephone, email and online channels. Responding to both referral-based and marketing-generated enquiries in a professional and engaging manner. Gathering and recording customer information accurately to assess requirements and determine the most appropriate service offering. Managing appointment bookings, confirmations and scheduling activities. Explaining service options, appointment processes and associated costs clearly and professionally. Following up with prospective customers to answer questions, provide additional information ..... full job details .....