RSR is a public safety and enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Sexual Violence Single Point of Contact (SPOC) Location: West Bromwich (office-based) Salary: 14,857.13 pro rata ( 24,761.88 FTE) Hours: 22.5 hours per week (Wednesday-Friday, 9am-5pm) Service Area: Sexual Violence and Therapeutic Services Responsible to: Rape and Sexual Violence Service Manager Travel Required: NoAbout the Role We are seeking a compassionate, organised and highly professional Sexual Violence Single Point of Contact (SPOC) to join our specialist Sexual Violence and Therapeutic Services team. This role is pivotal as the first point of contact for individuals seeking support following rape, sexual violence or childhood sexual abuse. You will provide sensitive, trauma-informed responses to telephone and email enquiries, coordinate referrals, maintain accurate case records, and support the effective allocation of clients to Independent Sexual Violence Advisors (ISVAs) and counsellors. This is a challenging but rewarding frontline role that combines client care with high-quality administration. The way you respond at first contact will set the tone for a survivor''s journey into support.About the Service The Sexual Violence and Therapeutic Services team provides specialist, trauma-informed support to women, men and children who h