It Support Technician
Contract IT Support Technician Location: Bradford Rate: Competitive daily rate Hours: 37 hours per week Contract: Initial 2-month contract, with potential for extensionWe are currently supporting a well-established organisation in Bradford who are looking to recruit an experienced IT Support Technician to join their team on an initial 2-month contract.This is a hands-on, user-facing role where you will provide day-to-day 1st line IT support, acting as the first point of contact for technical queries and ensuring staff receive an efficient and reliable IT service.You will be responsible for supporting Microsoft 365, Windows laptops, mobile devices and user account administration, alongside assisting with onboarding, offboarding, IT asset management and general IT security processes.Key ResponsibilitiesProvide 1st line IT support to staff via telephone, email and the IT service desk.Troubleshoot and resolve issues relating to Microsoft 365, Outlook, Windows, printers and mobile devices.Administer user accounts, licences, passwords and MFA within Microsoft 365.Support employee onboarding and offboarding processes, including account and equipment setup.Maintain accurate IT asset registers and device inventories.Assist with Microsoft Intune device management and mobile phone administration.Liaise with third-party suppliers, escalating technical issues and monitoring progress through to resolution.Support IT security procedures, including remote device locking and wiping where ..... full job details .....
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