Supporter Care and Data Manager
Location: Horley, Surrey (This role is based at the National Greyhound Centre, Horley, Surrey, RH6 9SX, with a minimum of three days in the office and the option to work two days from home.) Hours: Full-time (part-time considered) Reports to: Head of Income Generation and Engagement Salary: £38,000-£40,000 Job role: Each year, thousands of greyhounds across the UK rely on the generosity of supporters of the Greyhound Trust to find safe, loving homes. With an annual income of around £4.5 million, every one of those relationships relies on accurate data and a warm, well-handled supporter experience. This role is perfect for an experienced supporter care or database manager who will take ownership of our fundraising CRM, making sure that it is accurate, compliant and setup to grow income. You will keep supporter records reliable, process Gift Aid, manage consent and build integrations and reporting to support colleagues. You will help to ensure every supporter feels valued, developing stewardship processes and supporter journeys while acting as a point of contact for supporter enquiries, supporting the admin team and branch network to deliver a consistently positive experience. As our senior specialist in data and supporter engagement, you will advise and influence colleagues across the organisation, using insight and segmentation to shape how we communicate with supporters. This is a varied role for someone who is equally comfortable with data and people and motivated by ..... full job details .....
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