Transport Planner

Location: Stowmarket, IP14
Salary: £30,000 - £40,000 (depending on experience)
Hours: 8am-5pm

Job Purpose

To co-ordinate concrete deliveries in a busy market, organising the day-to-day scheduling and distribution of deliveries. The role involves liaising with internal and external customers at all stages to ensure a high level of customer satisfaction and efficient operations.

Benefits:

• Competitive salary £30,000 - £40,000 per annum, dependent on experience.
• Company Pension Scheme
• 23 days annual leave plus bank holidays, and a Christmas shutdown.
• Employee discount on our products
• Death In Service Benefit (after successful probation)
• Training and Staff Development
• Employee Referral Programme
• Be part of a stable, independent concrete supplier in the Eastern Region.
• Contribute to a business delivering concrete to Sizewell C, one of the UK’s most significant infrastructure projects, supporting clean energy and regional growth.

Responsibilities

• Timely and accurate input of all customer concrete orders into the system.
• Respond promptly and professionally to all customer enquiries and complaints.
• Communicate effectively with internal stakeholders to ensure smooth operations.
• Read, prioritise, and respond to all relevant emails in a timely manner.
• Provide specific support to the pre-planning of major contracts and schemes, focusing on production and transport capacity planning.
• Actively seek to build and maintain strong relationships with both new and existing customers.
• Liaise daily with relevant parties to inform them of their work schedules.
• Update daily spreadsheets for all batching plants to confirm output.
• Plan and despatch customer orders in a cost-effective and efficient manner, working closely with the commercial team.
• Conduct month-end stocktakes as required.
• Liaise with the Vehicle Workshop Manager regarding truck repairs and maintenance schedules.

Requirements

• Strong leadership skills with the ability to motivate and guide a team.
• Excellent planning and organisational abilities.
• Capable of working independently and as part of a team.
• Good knowledge of the geography of the surrounding areas.
• Strong verbal and written communication skills.
• High attention to detail with a focus on accuracy.
• Excellent IT skills, including proficiency with spreadsheets and scheduling software.
• Ability to remain calm under pressure and make quick, effective decisions.