Major Works & Dispute Resolution Officer

Location: Local Authority Client | West Essex
Contract: 12-Month Temporary Contract (Potential Extension)
Rate: -350 per day (Umbrella)
Working Pattern: Full Time | 4 Days On-Site Per Week

We are recruiting for an experienced Major Works & Dispute Resolution Officer to join a Housing Home Ownership team. This role will focus on managing statutory consultations for major works projects, ensuring legal compliance, supporting the recovery of costs, and resolving leaseholder disputes effectively.

• Manage Section 20 consultation processes for major works projects.
• Prepare and issue statutory notices in line with legislative requirements.
• Liaise with leaseholders, contractors, surveyors, and internal teams throughout projects.
• Attend consultation meetings and provide guidance on proposed works and associated costs.
• Calculate and issue major works invoices and leaseholder recharges.
• Maintain accurate records of consultations, charges, and project information.
• Investigate and resolve leaseholder disputes and complaints.
• Prepare evidence for Tribunal and County Court proceedings where required.
• Attend hearings and represent the organisation when necessary.

• Experience within a Local Authority, Housing Association, or Social Housing environment.
• Strong understanding of Section 20 consultations, the Commonhold and Leasehold Reform Act 2002, and the Housing Act 1985.
• Experience interpreting leases and managing major works recovery processes.
• Knowledge of building contracts and payment applications.
• Strong dispute resolution, communication, and stakeholder management skills.
• Ability to manage a varied workload and work effectively with multiple teams.

• -350 per day (Umbrella).
• Long-term contract with the potential for extension.
• Opportunity to work on high-profile major works projects.
• Collaborative Housing team environment.
• Valuable Local Authority experience.

Interested? Apply today to be considered for this exciting opportunity with a Local Authority client in West Essex.