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Permanent

Customer Service Administrator/Scheduler

High Wycombe
money-bag 28000.00-28000.00 Annual
3097613205
Posted Yesterday

We have a fantastic opportunity for a bright, personable and customer focused Administrator to join our client, a well established company based in High Wycombe.We are looking for someone to be responsible for ensuring that customer orders are processed efficiently and accurately, from initial contact through to delivery and invoicing. This role involves lots of customer interaction, coordination with internal teams and various administration tasks.We require someone for this role with previous experience in scheduling out engineers or contractors.The role is office based, Monday to Friday, £28k plus excellent benefits including 25 days holiday and private healthcare after probation.Duties includeContacting customers, discussing their requirements and delivery schedulesAnswering emails and calls from customersProcessing orders onto Sage and making sure all details are correctAllocating stock and preparing tickets for the Production SupervisorGenerating forecast schedules and project valuesRaising and sending quotesArranging fulfilment of replacement ordersSkills/ExperienceExperience in a similar role (scheduling engineers/contractors etc)Excellent verbal and written communication skillsStrong attention to detail with great organisational skillsAble to problem solve and find solutions quickly/efficientlyStrong customer service skills with a positive and proactive approachAble to work under pressurePlease note that we will only contact those candidates that we assess as suitabl

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