Are you a people person with a passion for delivering outstanding customer service? Do you thrive in a dynamic, fast-paced environment? We''re looking for a confident and proactive Customer Service and Sales Representative to be the welcoming face of our reception area and a key point of contact for residents, contractors, and guests.About the CompanyYou''ll be joining a well-established and growing residential property brand that prides itself on delivering high-quality homes and exceptional service across the UK rental market. Known for its stylish, resident-focused developments, the company is committed to creating places people are proud to live in-and equally proud to work for.About YouYou are friendly, well-presented, and bring a warm and professional attitude to every interaction. You have a fantastic telephone manner, strong communication skills, and excellent email writing ability. You take pride in helping people, staying organised, and working with precision.Key ResponsibilitiesWelcoming visitors and applicants at our front desk and handling walk-in enquiries.Managing inboxes (Wembley and repairs), handling calls, and responding to tenant queries.Scheduling viewings and maintenance access, and managing the Wembley diary.Performing pre-calls for prospective applicants and supporting leasing processes in Hubspot.Organising building events and preparing move-in packs and inductions for new residents.Ensuring building systems like Help the Move, Parcel Safe, and Just-i