Our top telecommunications client is looking for an Operational Support Engineer to work on a permanent basis in and around Stoke-on-TrentOur Client has a requirement for a Operational Support Engineer, who will be required to work on a permanent basis in Stoke-on-Trent.Role Purpose: The role of Ops Support Engineer will support end to end management of our FTTP network including understanding the network build, maintenance, repair and connections. You will support the growth, quality, and health and safety standards of our network. The day-to-day responsibilities involve supporting build teams across multiple build partners, completing maintenance and repairs activities, deliver in premises installations, liaise with local authority inspectors, and ensuring Freedom Fibre continues to deliver to our customer to the highest quality. Job Role Responsibilities: Coach and support build and installation partners, ensuring the high standards of the network are maintained and contractual obligations are metConduct site audits of build and install partners.Carry out installations in residential and business premises.Undertake pre-installation activity such as test rod and roping and hanging / pulling drop cables.Update daily/weekly progress reports and review against project milestones, highlighting any risks to the Build Assurance and Head of delivery operations.Ensure all post-installation/as-built documents are completed and checked in accordance with project and client requireme