HR Operations Specialist - Day rate to be discussed, 1 year FTC, office working. Location, Derby (2 days on-site). Responsibilities: You will be an SME which will pick up complex cases for example payroll, escalations, shift queries, absences, and flexible working, all while supporting and future proofing process improvements.Managing Complex HR cases and dealing with customer escalations from engagement through to resolutionContributing to continuous improvement through identification of recurring queries/new processes/automation/standardisation to simplify, and enhance policies, processes and technologies Required experience: Experience and expertise of delivering HR service operationsGood understanding of HR technology and experience of the development and deployment of HR systemsGood understanding of process management and continuous improvement methodologies in an operational environmentSystems/Technologies= experience with Workday, ServiceNow, SAP, ExcelAvailable for the full 1-year FTC If you are interested in the role, please ''APPLY'' and submit your CV for immediate consideration.