Sales and Customer Support AssistantCompetitive salary dependent on experienceLocation: Flaxton, York (new offices opening soon)Hours: Monday to Friday, 9:00am-5:00pmAbout usCharters-Reid are one of the leading Chartered Surveyors in York and across the region. We pride ourselves on making buying property simple and delivering an exceptional customer experience through our friendly office team and expert surveyors.The roleWe are looking for an organised and enthusiastic Sales Support Administrator to join our team. You will be the first point of contact for customers, managing enquiries, bookings and day-to-day administration to ensure everything runs smoothly. Working closely with our surveyors and admin team, you will help maintain our reputation for great service and attention to detail.Key ResponsibilitiesHandle customer calls and emails, providing information and booking surveysManage the full booking process using our internal systemsSupport with diary management and general office administrationResolve customer queries quickly and professionallyMaintain accurate records and promote our services where appropriateAbout youOffice or sales administration experience (property industry experience a bonus)Confident communicator with a friendly, professional mannerStrong organisational and multitasking skillsProficient in Microsoft OfficeA team player with a flexible, positive attitudeWhat we offerCompetitive salary (DOE)25 days holiday plus bank holidaysCompany pension scheme