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Permanent

Customer service and sales support executive

Braintree
money-bag 27000.00-27000.00 Annual
3211404774
Posted Yesterday

Customer Service and Sales Support Coordinator We are looking for a highly organised, customer-focused Customer Service and Sales Support Coordinator to join our team.This is a varied and important role, with client relationships at the heart of everything you do. You will be responsible for managing and supporting an established portfolio of live clients, acting as a key point of contact and ensuring customers receive an excellent level of service throughout the entire order process.The role is about much more than simply processing orders. Building strong relationships, understanding customer requirements, maintaining regular communication and ensuring client expectations are managed effectively will be key to your success.You will take ownership of customer orders from initial enquiry through to delivery, working closely with internal departments, particularly production and sales, to ensure orders are processed accurately, schedules are maintained and deliveries arrive on time.This is a fantastic opportunity for someone who enjoys building relationships, takes pride in delivering excellent customer service and thrives in a busy, fast-paced environment.Key ResponsibilitiesCustomer Relationship Management and SupportBuild and maintain strong, long-term relationships with an established customer base, including an allocated portfolio of key accounts.Act as a key point of contact, developing an understanding of individual customer requirements and preferences.Provide a high ..... full job details .....

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