Overview:We are seeking a highly motivated and results-driven Sales Account Manager to join a established client. In this role, you will be responsible for managing and developing an assigned portfolio of existing accounts. You will not be expected to make outbound sales calls or cold outreach, but rather focus on nurturing and growing relationships with our current clients. The goal is to ensure client satisfaction, expand their usage of our products/services, and maximise revenue opportunities from your account base.Key Responsibilities:Account Management: Oversee a portfolio of existing accounts, ensuring clients are satisfied, and their needs are being met.Client Relationships: Build and maintain strong, long-term relationships with key stakeholders within client organisations.Growth and Development: Proactively identify opportunities for up selling and cross-selling additional products/services to existing clients.Client Retention: Ensure a high level of customer retention by providing exceptional service, addressing concerns promptly, and maintaining regular contact with clients.Account Performance Monitoring: Monitor and assess the health of each account, tracking key metrics such as usage, satisfaction, and growth potential.Strategic Planning: Develop tailored strategies to help each client achieve their goals, ensuring that your portfolio grows in alignment with the company''s objectives.Collaboration with Internal Teams: Work closely with Sales, Customer Support, Ma