Location: East LondonSalary: Up to £35,000 per annumShift Pattern: 4 On, 4 OffWorking Hours: 7:00am - 7:00pm We are recruiting for an experienced and professional Day Concierge to join a prestigious residential development in East London. The successful candidate will be responsible for delivering exceptional customer service to residents and visitors, maintaining high standards throughout the building and supporting the smooth day to day running of the development. This is an excellent opportunity for someone with a strong background in luxury residential concierge, hospitality or front of house services. Key Responsibilities Provide a professional, welcoming and friendly service to all residents, guests and visitors. Manage the reception desk, ensuring it remains presentable and organised at all times. Handle resident enquiries, requests and complaints efficiently and professionally. Manage incoming parcels, deliveries and collections, ensuring accurate record keeping. Oversee key management procedures, ensuring all keys are securely logged and controlled. Monitor CCTV and access control systems, maintaining building security. Conduct regular building patrols, reporting maintenance issues, health and safety concerns or suspicious activity. Coordinate contractor access and ensure visitors are appropriately signed in and out. Assist residents with move-ins, move-outs and general building enquiries. Maintain accurate daily reports, incident logs and shift handovers. ..... full job details .....