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Permanent

Housing and disrepair liaison coordinator

London
money-bag 27.50-27.50 Hourly
2983235521
Posted 3 weeks ago

Job Title: Disrepair Liaison Coordinator Company: Notting Hill Genesis Vacancies: 4 Location: London hybrid Contract Type: Temporary ongoing Working Pattern: Full-time Pay Rate: 20.84 per hour PAYE / 27.56 per hour Umbrella Role Summary: BDS Recruitment are looking for 4 Disrepair Liaison Coordinators to support our clients Disrepair Lead in managing the delivery and performance of the disrepair service. This is a varied administrative and coordination role, requiring strong communication skills, attention to detail, and the ability to handle large volumes of queries and data. Key Responsibilities: Service Coordination Act as the first point of contact for contractors, front line staff, and internal colleagues regarding disrepair queries Redirect enquiries within the disrepair team to appropriate staff or escalation routes Support progress chasing and ensure updates are logged and responded to in a timely manner Monitoring and Reporting Assist in gathering performance data and compiling KPI reports Collect, validate, and present information received from contractors and internal teams Support the monitoring of service delivery against the agreed specification Administrative Support Prepare reports and present data in user-friendly formats for a variety of stakeholders Ensure internal systems and databases are accurately maintained Provide general administrative support to the Disrepair Lead and wider team Stakeholder Engagement Communicate effectively and professiona

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