About the RoleFull time, office based position. I am seeking a highly organised and proactive Repairs Administrator to support the delivery of responsive repairs and maintenance services within a housing environment.You will play a key role in ensuring repairs are logged, scheduled, and completed efficiently, while delivering excellent customer service to residents and supporting contractors and internal teams.Key ResponsibilitiesAct as a first point of contact for residents reporting repairs via phone, email, or online systemsLog and raise repair requests accurately using internal systemsSchedule and coordinate appointments with contractors and operativesMonitor repair progress and follow up to ensure timely completionLiaise with contractors, tenants, and internal teams to resolve queriesMaintain accurate records and ensure compliance with service standardsSupport with complaints and ensure issues are handled promptly and professionallyAssist in tracking KPIs and performance targets within the repairs serviceIf you feel like this is the right role for you, please click apply now! Feel free to give me a call to discuss this position further on: (phone number removed)