Architect - Zero Trust Network Access (ZTNA) Location: London Division/Department: Infrastructure/GTI/End User Computing 1. Role Overview The Remote Access team within End User Computing is responsible for delivering secure remote access capabilities for both corporate and BYOD devices across the organisation. Operating within an agile environment, the team is structured into dedicated delivery squads, each focused on a specific technology domain. The Architect will be responsible for leading the design, engineering, and evolution of the Zero Trust Network Access (ZTNA) platform supporting both corporate and personal iOS, Windows, and macOS devices. This role will drive the development of secure access solutions, work closely with Product Management on backlog refinement and prioritisation, and ensure an optimal balance between security, scalability, and user experience. 2. Key Responsibilities Design, develop, and enhance a global Zero Trust Network Access solution supporting over 100,000 users. Identify opportunities for automation, telemetry improvements, and operational efficiencies. Drive platform enhancements and work with vendors to improve product capabilities. Provide technical leadership for ZTNA engineering initiatives and roadmap delivery. Manage complex technical issues, problem management activities, and L3 support escalations. Build and maintain technical documentation, including solution designs, release notes, testing documentation, and operational ..... full job details .....