Overview

The CompanyWe are a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. Our approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This technology helps businesses solve real-world challenges in trust and safety and beyond without complex technical integration. We believe in an online world free from harm, where we can trust AI to make safe and fair decisions.We have raised about $25M in VC funding from top-tier funds and operate at significant scale, analysing millions of daily images and videos. We are at the beginning of our journey and are excited about growth in the coming year and beyond.The roleWe are now looking for a Machine Learning Engineer to build and deliver innovative AI products to our customers. Your software expertise and machine learning knowledge will help transform our customers\'' manual processes into AI-automated solutions. Your mission is to ensure our customers receive the most effective AI solutions for their specific needs, applying technical and analytical skills to understand customer challenges and collaborate to leverage our AI in automation. Initially, you will provide hands-on support for our machine learning models as they come to market, then gradually develop self-service tools that empower customers to achieve value independently.As part of this role, you will:Collaborate with customers to thoroughly understand their workflows, then design and build AI agents that automate their processesContribute to the development of our AI agent development platform that scales with our product strategyEnsure our AI services maintain high standards of reliability, observability, availability, and performanceParticipate in our machine learning community to influence how we implement machine learning and computer vision technologiesTake ownership of customer outcomes with the autonomy to make decisions that delight customersContribute full-stack development including software engineering, DevOps, and MLOps, along with light task and project management to ensure AI solutions deliver maximum valueRequirementsYouWe are looking for someone who is excited about Unitary\''s mission, wants to have a large impact at an early-stage startup, and is ready to grow with the company. For this role, we need a proactive software engineering expert who is familiar with using AI tooling and prompt engineering, and who is comfortable engaging with customers and presenting new ideas. Strong communication skills are essential, as you\\''ll lead technical deliveries and bring others along on the journey. You should demonstrate a product mindset and genuine curiosity for solving customer challenges.We would love to hear from you if you:Have strong Python and engineering skills, with experience applying AI to solve customer problemsCan (or want to learn to) develop agentic AI systems that automate human processesUnderstand (or want to learn) how software is deployed through Kubernetes and can deploy some infrastructure elements independentlyCan demonstrate problem solving and project management skills to analyse workflows and design automated solutionsThrive in a collaborative environment where team output mattersCan travel to company-wide offsites three times per yearIt would be even better, but not essential, if you have:Experience working in a fully remote, international teamPrevious startup experienceA background in building and operating agentic AI systemsExperience with MLOps practices and monitoring ML systems in productionKnowledge of CI/CD practices and tools such as GitLab CI, Argo CDProficiency with SQL and NoSQL databasesExperience with Kubernetes and infrastructure as code tools such as TerraformFamiliarity with Large Language Models (LLMs) and staying current with AI advancementsThis role will report to the VP of Engineering and can be placed anywhere within 3 hours of the UK time zone.BenefitsThe TeamUnitary is a remote-first team of around 20 people across Europe and North America, passionate about making the internet a safer place. Our culture is built on trust, transparency and self-leadership.Working at UnitaryWe are committed to an inclusive culture and offer progressive benefits, including:Flexible hours and locationCompetitive salary and equity packageOccupational pensionGenerous paid parental leaveGenerous paid sick leaveAnnual budget for professional development and growthAnnual budget for health and wellnessThree team offsites to London or other destinations in Europe

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