Balance Education is currently working with a client that is looking for an Administrator/Receptionist to work at a Training Centre in Derby. Our client is a successful and well established training provider specialising in automotive apprentice training. Full Time Hours Monday to Friday (8.30am - 5.00pm) 27,000 Salary and 33 Days Holiday. Essential experience and skills:- Previous expereince working as an Administrator/Receptionist is desirable + Good communication skills Confident and courteous telephone manner Strong IT skills, particularly in Word, Excel, PowerPoint, and Outlook Strong interpersonal skills Motivated, self-reliant, and self-confident Must be well organised and can prioritise Job Description:- Preparing attendance lists and signing in delegates who arrive for training, book and organise lunch for delegates, maintain the Academy training car fleet lists, liaise with apprenticeship team, support the Technical Training Manager with reporting and course scheduling. Manage inbound enquiries through telephone/email/chat and make outbound calls to promote course participation and follow-up activity. Promote the benefits of both the Technical and Non-Technical Curricula to dealer staff. Administration duties including collation of dealer training reports, book training courses, arrange materials and compose joining instructions. Monthly KPI reporting to include: - analysis of utilisation on non-technical training courses, Actual vs BP/previous years, a