We are looking for two motivated IT Analysts to join our dynamic IT team as a key member, working closely with the IT Systems Manager to maintain and enhance our extensive technology environment. One will be based at our Sloane Square site, whilst the other at our Regent''s Park site. Serving approximately 750 users-both staff and students-our large site includes a well-developed network of over 500 computers, 30 printers, 75 VOIP phones, and 40 classrooms equipped with large screens. You''ll engage with global cutting-edge technologies, collaborate with a skilled in-house IT team, and work closely with IT teams across the trust to support AV infrastructure, manage conference setups, and provide technical assistance for events on and off campus. You''ll also enjoy access to LinkedIn Learning, where thousands of expert-led online courses can help you expand your technical expertise, explore new interests, and advance your career. Key responsibilities: Ensure the safety, security, and integrity of all IT systems used across the school. Provide IT support to all users, investigating and diagnosing IT faults and problems including hardware, software and network performance issues. Identify causes and provide or seek out solutions. This includes escalation to support contractors where required. Keep accurate and timely records within the IT Service Desk, making sure that the end user always receives feedback on the progress of faults and changes. Assess incoming incidents