Are you ready to jump into an exciting role within the utilities industry? Our client is looking for a dedicated and enthusiastic Credit Control Assistant to join their dynamic Invoicing and Recoveries Team! If you thrive in a fast-paced finance environment and enjoy fostering relationships while ensuring prompt payments, this is the perfect opportunity for you!Summary:Start date: January 2026Duration: 6 months with potential to be extendedLocation: Castle DoningtonPay Rate: 17.30 per hourHours: 37 hours per week Monday to Friday 8-4 all onsiteWhat You''ll Do:As a vital member of the team, you will: Review and monitor outstanding invoices, ensuring accuracy and timely collections within payment terms.Contact external customers via phone, email, and written correspondence to follow up on overdue accounts and arrange payments.Collaborate with internal teams to resolve any invoice discrepancies or disputes.Maintain detailed and accurate records of all collection activities and communications.Provide regular reports on collection status, aged debt, and other key metrics to management.Escalate complex or high-risk accounts appropriately for further action.What You''ll Have:To excel in this role, you should possess:Previous experience in a similar environment, showcasing your diplomacy and communication skills in managing customer relationships, both in writing and verbally.Experience in a Claims Handling or Insurance Claims environment is a plus!Proficiency in Microsoft Excel to h