Digital Account Manager The role of the Digital Account Manager is to effectively manage a client portfolio for a leading Digital Marketing Agency in the heart of West Sussex. This role is to help clients improve their web presence. You will have solid Account Management experience, ideally from a Digital or Marketing Agency background and be able to create and maintain long-term client relationships. Hybrid working available for this role. Role: Maintaining good, healthy client relationships through regular phone, email and face to face meetings Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client Overseeing the quality of service delivery Working with client development plans and internal processes to deliver long-term client relationships Documenting all client contact Ensuring the delivery of monthly marketing reports Identifying and presenting new business opportunities to your portfolio of clients Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools Management of client budgets Employee Benefits: 28 days annual leave and additional time off between Christmas and New Year Paid day off on your birthday Pension scheme Private Healthcare including GP Access 24/7 Hybrid working as standard and flexible working options to suit work/life balance Office lunches and Christmas parties and evening events Annual budget for indivi