Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNowWhat you will be doing

Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical.Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA SupportProvide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod.Manage and escalate problems as appropriate.Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA''s and reporting metrics in place.Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement.Implement Changes or fixes to applications. Support other technical changes being made which affect the Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments.Key Skills/Experience

Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment.Must have strong experience of supporting Applications using Amazon Web Services (AWS).Experience of supporting IBM WebSphere MQExperience of Release Management processes for the deployment of application packages from development through to production environments.Knowledge of ITIL framework (understanding of Incident, Problem, Change)Experience with WebSphere Application Server and Apache TomcatExperience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components.Scripting skills in languages such as Shell and PythonExperience of running queries against PostgreSQL and DB2 databases.Supporting Applications in a windows environment (preferred)Experience of providing cross training on application solutions and operational processes to colleagues. (preferred)Professional qualifications/certificationsBachelor''s degree or equivalentPrior IT operational support experience across business-critical Production environment, infrastructure, applications and database servicesIndustry standard IT certification - AWS/RHEL/IBM MQ (preferred)ITIL certification (preferred)Hybrid working - Central London based - candidate must be eligible to work in the UKBy applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you.Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.

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