Business Travel Operations Agent
Business Travel Operations Agent - Remote (UK)We are recruiting on behalf of a global travel business looking to grow their operations team with experienced Business Travel Consultants. This is a fully remote role, working within a modern, tech-led environment, supporting corporate clients who are booking travel through an online platform.This is a really interesting opportunity for someone who enjoys a mix of traditional business travel work alongside supporting clients in a more digital, self-booking environment.Business Travel Operations Agent - what will I be doing?Supporting corporate travellers who are booking via an online platform, stepping in to assist via phone, chat and email when neededManaging more complex or offline bookings using Sabre, including changes, reissues and problem solvingActing as a first point of contact for booking support, ensuring a smooth and efficient experience for clientsHandling a variety of requests across different channels in a fast-paced, ticket-based environmentWorking closely with internal teams to support new client implementations and ongoing service deliveryMaintaining accurate records and working within agreed service levelsBusiness Travel Operations Agent - what experience do I need?Previous experience within business travel (TMC environment), ideally 5+ yearsStrong working knowledge of Sabre is essentialComfortable managing a mix of calls, emails and live chatConfident handling complex itineraries, changes and problem solvingOrg
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