Your new companyHays Accountancy and Finance are exclusively partnering with a prestigious leading education organisation to recruit a dynamic and experienced Finance Officer to join their accounting team in Cheltenham, Gloucestershire. This permanent role will take responsibility for the day-to-day management of fees and income, ensuring billing are accurate and payments are collected efficiently. The position is best suited to a finance professional with credit control and billing experience, who are used to building both internal/external relationships at all levels. This is a great opportunity to really support process improvement within the finance billings department, reporting directly to the Finance Manager. Your new roleYour key duties will involve preparing and issuing termly fee bills, maintaining/reconciling billing accounts, reconciling payments, along with communicating professionally with external stakeholders regarding fees and payments. You will resolve billing queries, manage the debt recovery process, monitor outstanding fees and follow up on overdue accounts, manage payment plans, and escalating issues to the Director of Finance. You will process monthly direct debit collections, assist with debt reporting to Senior Management and credit control administration. You will support various projects, process and system improvements within the billing/collections processes to ensure a more streamlined accounting function.What you''ll need to succeedTo be conside